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Customer Relationship Management

Incentive Compensation Management

Sales Performance Management


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Wednesday, May 27, 2009

All Roads Lead To Technology

With the advent of the new generation of Web solution, business is not the same as it used to be. Major industries have closely aligned their processes to technology. Insurance carriers are left with few choices but to embrace these innovations in order to stay relevant, and there is no denying that technology has become ... click here for the full blog post

Wednesday, May 20, 2009

The Impact of Incentive Compensation Management on Insurers

Improving sales performance is a primary focus of insurers today. Sales performance management plays a significant role in increasing revenue, decreasing costs and improving predictability. Streamlining the company processes with Incentive Compensation Management (ICM) enable insurers to increase their overall potential and bolster the company’s bottom line ... click here for the full blog post

Tuesday, May 19, 2009

VUE Compensation Management® is successfully integrated with Microsoft Dynamics CRM

Coconut Creek, Florida, 5/19/2009 — Computer Solutions and Software International, Inc. (CSSI®) today announced the successful integration of VUE Compensation Management® with Microsoft Dynamics CRM. The project of integrating Customer Relationship Management (CRM) and Incentive Compensation Management (ICM), sponsored by Microsoft, provides insurance organizations a single source for managing client relationships, sales processes, and incentive compensation.

“We are incredibly excited to be associated with this project,” said Joseph Westlake, Vice President at CSSI. “Integrating CRM functionality with VUE Compensation Management opens new possibilities to insurers. An insurer or agency can now provide clear, real-time indicators of how an individual’s performance will influence their own goal attainment and compensation. There’s simply no better incentive to a sales or retention team than providing this information integrated throughout the tools they already use to manage the sales process.”

As a prominent member of Microsoft’s Insurance Value Chain (IVC), VUE Software has designed VUE Compensation Management to provide the tools to accommodate any insurance company’s compensation requirements.

“The economic climate demands that businesses derive greater value from their people, processes, and technology,” said Brad Wilson, Microsoft’s General Manager for CRM. “Microsoft Dynamics CRM and VUE Compensation Management provide a unique solution to increase operational agility for insurance organizations. Now, carriers and brokers can leverage automation in sales and marketing processes through a single CRM window with direct real-time visibility of goal attainment and its impact on commission and bonus payouts.”

With this integration, insurance carriers and agencies will see the benefits of direct feedback on sales agents’ performance, from continuing education to retention goals; every agent performance metric can be tracked and reported throughout the system. Lead aging reports can be monitored to show the velocity of an individual or team’s pipeline, and roll-up reports allow the management hierarchy to quickly view their teams members’ performance.

The integration of Dynamics CRM with VUE Compensation Management greatly simplifies the complex insurance sales compensation model. Much of the information needed to calculate incentives and commissions is taken directly from Dynamics CRM. This information is sent instantly to VUE Compensation Management for compensation calculations when a sales lead or opportunity is converted to a customer in Dynamics CRM. The agent and the territory responsible for the sale are also updated in the ICM system. This straight-through processing eliminates the need to manually feed the same information into two different applications, reducing errors and freeing up time to be spent on critical activities. The individual capabilities of CRM and ICM solutions combine in this new integration to dramatically increase sales and marketing effectiveness among insurance organizations.

About Microsoft
Founded in 1975, Microsoft (NASDAQ "MSFT") is the worldwide leader in software, services and solutions that help people and businesses realize their full potential. For more information about Microsoft, please visit www.microsoft.com

About CSSI® and VUE Software®
VUE Software® is the product division of Computer Solutions and Software International (CSSI) dedicated to providing industry-specific business technology solutions to companies in the insurance, healthcare, and construction verticals. Because they are tailored to the needs of these particular industries, our solutions are different from one-size-fits-all performance management and compensation suites such as enterprise incentive management (EIM) and sales performance management (SPM) solutions. VUE Software’s solutions allow companies to manage strategic incentive plans, automate producer administration and organize complex data and contractor policies, resulting in greater administrative efficiency and improved sales performance. For more information about VUE Software, please call 1.877.4.VUESOFT or visit www.vuesoftware.com

Media Contact
Stephanie Castro
954-419-1008 x101 4800
Lyons Technology Parkway, Suite 4
Coconut Creek, FL 33073

CSSI® and VUE Software® are registered trademarks of Computer Solutions & Software International, Inc. All other registered trademarks or service marks belong to their respective companies.

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Wednesday, May 13, 2009

Sales Performance Management Solutions for Insurers

These are tough times for insurers to make a positive difference to their bottom-line. With the economy inching ever so slowly towards regaining its healthy position, every insurer is looking out for best practices to hold market share and profitability. My view is that if an organization is looking to significantly influence the course of their sales and marketing effectiveness then ... click here for the full blog post

Wednesday, May 6, 2009

IT Certified professionals – Adding value to VUE Software Clients

I recently came across this article by Erik Eckel, who delves into the need of IT certification for prospective professionals and their career growth. His observations are right on-target, especially in light of recent employee cutbacks.

While Erik’s article focuses on employees who are improving their qualifications and vis-à-vis becoming more permanent fixtures at their companies, we at VUE Software have noticed a direct correlation between hiring certified personnel and providing high efficiency, fully-integrated products to our clients... click here for the full blog post

Tuesday, May 5, 2009

BlueCross BlueShield of Vermont’s Success with VUE Compensation Management Featured in Windows® in Financial Services Magazine

Coconut Creek, Florida, 05/04/2009 – Computer Solutions and Software International, Inc. (CSSI®) today announced that the VUE Compensation Management project with BlueCross BlueShield of Vermont (BCBSVT) has been featured in Windows® in Financial Services Magazine, the source on Microsoft Technologies for financial services. VUE Compensation Management is developed on Microsoft .NET Framework enabling BCBSVT to decouple broker commissions from insurance premiums, reduce manual interventions by 97 percent and go paperless with broker commission statements.

“Since the start of the implementation in March 2007, VUE Compensation Management has enabled us to examine every broker compensation arrangement in place, identifying out-of-date incentive programs and recognizing cases where broker commissions were not leveraging the desired business result,” says Ellen Yakubik, marketing director for the company. “As a result of this data cleanup and improved processing controls, BCBSVT has saved nearly half a million dollars. Over the next few years, we expect VUE Compensation Management to help us further refine our broker payment processes and focus our commission costs on maximizing the value from our distribution channels.”

In addition, VUE Compensation Management has created a single data store for all broker information and has facilitated the insurer to disburse 85 percent of broker payments electronically. The time spent processing commissions has gone from 65 hours per month to only six, and as the organization continues to go paperless, it expects further savings.

VUE Compensation Management, with an intuitive interface, provides a solid platform for companies to create incentive programs that maximize sales of their most profitable products. Compensation strategies can be changed quickly in response to market opportunities, providing companies with a competitive advantage, and delivering the flexibility sales and marketing executives need.

About Windows® in Financial Services Magazine
The Source on Microsoft Technologies for Financial Services continues to capture and retain the attention of key decision makers in the Financial Services IT market, providing information covering the most important developments to meet the demands of an ever-changing Financial Services industry.

Issue by issue, they describe the latest trends, products and applications of technology solutions delivered by Microsoft and its expanding alliance of partners in the Financial Services arena. For more information about Windows® In Financial Services Magazine, please visit
http://www.windowsfs.com/

About CSSI® and VUE Software®
VUE Software® is the product division of Computer Solutions and Software International dedicated to providing industry-specific business technology solutions to companies in the insurance, healthcare, and construction verticals. Because they are tailored to the needs of these particular industries, our solutions are different from one-size-fits-all performance management and compensation suites such as enterprise incentive management (EIM) and sales performance management (SPM) solutions. VUE Software’s solutions allow companies to manage strategic incentive plans, automate producer administration and organize complex data and contractor policies, resulting in greater administrative efficiency and improved sales performance. For more information about VUE Software, please call 1.877.4.VUESOFT or visit
http://www.vuesoftware.com/

Media Contact:
Stephanie Castro
954-419-1008 x101
4800 Lyons Technology Parkway, Suite 4
Coconut Creek, FL 33073

CSSI® and VUE Software® are registered trademarks of Computer Solutions & Software International, Inc. All other registered trademarks or service marks belong to their respective companies.

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