We’ve talked on our blog about how a great carrier-producer relationship can become a game changer. Similarly, a strong and mutually beneficial partnership with software vendors can bring drastic results for carriers in the long run.
A recent report by Celent states that the most valued vendor partnerships are "long term, strategic engagements in which... click here for the full blog post
Wednesday, April 14, 2010
Wednesday, April 7, 2010
Health Insurers: Stand Out From the Crowd with Sophisticated CustomerFollow-up
The competition in the health insurance industry is growing tighter as the market continues to provide ample options of policies for customers to choose from. Competition will only intensify, especially once the new health insurance mandate takes effect... click here for the full blog post
Tuesday, April 6, 2010
Senior Health Insurance Company of Pennsylvania Goes Live with VUECompensation Management
Coconut Creek, Florida, 04/06/2010 — Computer Solutions and Software International, Inc. (CSSI®), today announced that VUE Compensation Management is live in production at Senior Health Insurance Company of Pennsylvania (SHIP), a long-term care (LTC) insurance policy provider. VUE Compensation Management will streamline SHIP’s commission payments and simplify the complexity involved in agent care and agent vesting.
“We are very pleased that the conversion of our highly complex commission environment to the VUE Compensation Management system was completed on time and that the system is paying commissions accurately,” said Brian Wegner, Executive Vice President and COO of SHIP. “We are also pleased that as a result of the capabilities VUE Compensation Management offers, we are now able to reduce our operating expenses through improved efficiencies in our operation.”
VUE Compensation Management will give SHIP the capability to accurately delineate premium thresholds between LTC and non-LTC products and pay agents accordingly. Since the process of recording inquiries and issues will be automated with minimal involvement from IT staff, SHIP will increase their representatives’ ability to independently and quickly manage agent care.
“With the introduction of the VUE Compensation Management solution in to their existing system, SHIP will experience a significant reduction in calls regarding agent concerns,” said Stephen Bruno, President and CEO of CSSI. “This project is a testament to the architectural flexibility of VUE Compensation Management and its ability to accommodate the dynamic requirements of varied insurance organizations. With such complexity and individual differences among insurance companies, it’s important for technology solutions to be flexible and adaptable, instead of forcing companies to work around their technology or to adapt their processes to fit the way their technology works.”
About Senior Health Insurance Company of Pennsylvania
Senior Health Insurance Company of Pennsylvania (SHIP) supports your long-term care insurance policy. The company is domiciled in Pennsylvania and maintains its primary place of business in Carmel, Indiana. SHIP is owned by the Senior Health Care Oversight Trust, an independent trust created by the Pennsylvania Insurance Department and governed by a prestigious Board of Trustees. SHIP’s new ownership structure will help enable the company to hold future rate increases to a lower level than if it were expected to return a profit to corporate shareholders. SHIP customers can expect fair claims decisions, prompt and accurate claims decisions and payments, and courteous and accurate customer service with premiums that no longer include profit and reflect significantly reduced administrative costs. For more information visit www.shipltc.com.
About CSSI® and VUE Software®
VUE Software® is the product division of Computer Solutions and Software International (CSSI) dedicated to providing industry-specific business technology solutions to companies in the insurance, healthcare, and construction verticals. Because they are tailored to the needs of these particular industries, our solutions are different from one-size-fits-all performance management and compensation suites such as enterprise incentive management (EIM) and sales performance management (SPM) solutions. VUE Software’s solutions allow companies to manage strategic incentive plans, automate producer administration and organize complex data and contractor policies, resulting in greater administrative efficiency and improved sales performance. For more information about VUE Software, please call 1.877.4.VUESOFT or visit www.vuesoftware.com.
Media Contact:
Stephanie Castro
954-419-1008 x101
4800 Lyons Technology Parkway, Suite 4
Coconut Creek, FL 33073
CSSI® and VUE Software® are registered trademarks of Computer Solutions & Software International, Inc. All other registered trademarks or service marks belong to their respective companies.
“We are very pleased that the conversion of our highly complex commission environment to the VUE Compensation Management system was completed on time and that the system is paying commissions accurately,” said Brian Wegner, Executive Vice President and COO of SHIP. “We are also pleased that as a result of the capabilities VUE Compensation Management offers, we are now able to reduce our operating expenses through improved efficiencies in our operation.”
VUE Compensation Management will give SHIP the capability to accurately delineate premium thresholds between LTC and non-LTC products and pay agents accordingly. Since the process of recording inquiries and issues will be automated with minimal involvement from IT staff, SHIP will increase their representatives’ ability to independently and quickly manage agent care.
“With the introduction of the VUE Compensation Management solution in to their existing system, SHIP will experience a significant reduction in calls regarding agent concerns,” said Stephen Bruno, President and CEO of CSSI. “This project is a testament to the architectural flexibility of VUE Compensation Management and its ability to accommodate the dynamic requirements of varied insurance organizations. With such complexity and individual differences among insurance companies, it’s important for technology solutions to be flexible and adaptable, instead of forcing companies to work around their technology or to adapt their processes to fit the way their technology works.”
About Senior Health Insurance Company of Pennsylvania
Senior Health Insurance Company of Pennsylvania (SHIP) supports your long-term care insurance policy. The company is domiciled in Pennsylvania and maintains its primary place of business in Carmel, Indiana. SHIP is owned by the Senior Health Care Oversight Trust, an independent trust created by the Pennsylvania Insurance Department and governed by a prestigious Board of Trustees. SHIP’s new ownership structure will help enable the company to hold future rate increases to a lower level than if it were expected to return a profit to corporate shareholders. SHIP customers can expect fair claims decisions, prompt and accurate claims decisions and payments, and courteous and accurate customer service with premiums that no longer include profit and reflect significantly reduced administrative costs. For more information visit www.shipltc.com.
About CSSI® and VUE Software®
VUE Software® is the product division of Computer Solutions and Software International (CSSI) dedicated to providing industry-specific business technology solutions to companies in the insurance, healthcare, and construction verticals. Because they are tailored to the needs of these particular industries, our solutions are different from one-size-fits-all performance management and compensation suites such as enterprise incentive management (EIM) and sales performance management (SPM) solutions. VUE Software’s solutions allow companies to manage strategic incentive plans, automate producer administration and organize complex data and contractor policies, resulting in greater administrative efficiency and improved sales performance. For more information about VUE Software, please call 1.877.4.VUESOFT or visit www.vuesoftware.com.
Media Contact:
Stephanie Castro
954-419-1008 x101
4800 Lyons Technology Parkway, Suite 4
Coconut Creek, FL 33073
CSSI® and VUE Software® are registered trademarks of Computer Solutions & Software International, Inc. All other registered trademarks or service marks belong to their respective companies.
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Wednesday, March 31, 2010
VUE Software Receives Positive Rating from Leading Analyst Firm
Coconut Creek, Florida, 03/31/2010 – VUE Software, a leading provider of Insurance Compensation Management and Sales Performance Management solutions, today announced that it received a positive rating in Celent’s report, "Insurance Distribution Management Systems: Seeking a Bigger Piece of a Smaller Pie". Celent based its ratings on the systems’ technology and technical flexibility, breadth of functionality, customer base, and depth of client services and solutions.
With in-depth experience in technology solutions for the insurance industry, VUE Software is able to deliver agile, end-to-end solutions that seamlessly integrate with multiple business models. VUE Compensation Management, our flagship product, successfully delivers advanced distribution management, agent appointment, commission, hierarchy management and reporting capabilities to insurers. VUE Compensation Management’s service oriented architecture (SOA) allows insurers to benefit from a highly flexible application that is tailored to accommodate all insurance business models and all aspects of the producer lifecycle, from licensing and appointment, incentivizing, communication, monitoring, compliance and service.
"The producer management lifecycle is characterized by multiple activities and numerous handoffs," says Mike Fitzgerald, senior analyst with Celent's Insurance group and author of the report. "Distribution solutions that increase coordination and consistency improve agent service, decrease expenses, and attract business."
Customers of VUE Compensation Management are highly positive references and have achieved impressive results in savings and business growth. In the past two years, the VUE Compensation Management customer base has grown significantly and revenue from the solution has more than tripled. VUE Compensation Management stands alongside even the longest-standing competitor solutions and is emerging as the market leader for distribution management systems in the insurance vertical.
“By delivering innovative insurance-focused solutions, VUE Software has grown our customer base and shown a strong history of creating long-term client relationships,” said Joseph Westlake, Vice President, Computer Solutions and Software International (CSSI), a privately held software integration and development firm and parent company to VUE Software. “This positive rating from Celent is a testament to why our clients choose to work with us year after year: we deliver a high-quality distribution management solution that brings tremendous value, and we back it up with more extensive industry expertise than any other vendor.”
About Celent
Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally experienced analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies [NYSE: MMC].
About CSSI® and VUE Software®
VUE Software® is the product division of Computer Solutions and Software International (CSSI) dedicated to providing industry-specific business technology solutions to companies in the insurance, healthcare, and construction verticals. Because they are tailored to the needs of these particular industries, our solutions are different from one-size-fits-all performance management and compensation suites such as enterprise incentive management (EIM) and sales performance management (SPM) solutions. VUE Software’s solutions allow companies to manage strategic incentive plans, automate producer administration and organize complex data and contractor policies, resulting in greater administrative efficiency and improved sales performance. For more information about VUE Software, please call 1.877.4.VUESOFT or visit www.vuesoftware.com.
Media Contact:
Stephanie Castro
954-419-1008 x101
4800 Lyons Technology Parkway, Suite 4
Coconut Creek, FL 33073
CSSI® and VUE Software® are registered trademarks of Computer Solutions & Software International, Inc. All other registered trademarks or service marks belong to their respective companies.
With in-depth experience in technology solutions for the insurance industry, VUE Software is able to deliver agile, end-to-end solutions that seamlessly integrate with multiple business models. VUE Compensation Management, our flagship product, successfully delivers advanced distribution management, agent appointment, commission, hierarchy management and reporting capabilities to insurers. VUE Compensation Management’s service oriented architecture (SOA) allows insurers to benefit from a highly flexible application that is tailored to accommodate all insurance business models and all aspects of the producer lifecycle, from licensing and appointment, incentivizing, communication, monitoring, compliance and service.
"The producer management lifecycle is characterized by multiple activities and numerous handoffs," says Mike Fitzgerald, senior analyst with Celent's Insurance group and author of the report. "Distribution solutions that increase coordination and consistency improve agent service, decrease expenses, and attract business."
Customers of VUE Compensation Management are highly positive references and have achieved impressive results in savings and business growth. In the past two years, the VUE Compensation Management customer base has grown significantly and revenue from the solution has more than tripled. VUE Compensation Management stands alongside even the longest-standing competitor solutions and is emerging as the market leader for distribution management systems in the insurance vertical.
“By delivering innovative insurance-focused solutions, VUE Software has grown our customer base and shown a strong history of creating long-term client relationships,” said Joseph Westlake, Vice President, Computer Solutions and Software International (CSSI), a privately held software integration and development firm and parent company to VUE Software. “This positive rating from Celent is a testament to why our clients choose to work with us year after year: we deliver a high-quality distribution management solution that brings tremendous value, and we back it up with more extensive industry expertise than any other vendor.”
About Celent
Celent is a research and advisory firm dedicated to helping financial institutions formulate comprehensive business and technology strategies. Celent publishes reports identifying trends and best practices in financial services technology and conducts consulting engagements for financial institutions looking to use technology to enhance existing business processes or launch new business strategies. With a team of internationally experienced analysts, Celent is uniquely positioned to offer strategic advice and market insights on a global basis. Celent is a member of the Oliver Wyman Group, which is part of Marsh & McLennan Companies [NYSE: MMC].
About CSSI® and VUE Software®
VUE Software® is the product division of Computer Solutions and Software International (CSSI) dedicated to providing industry-specific business technology solutions to companies in the insurance, healthcare, and construction verticals. Because they are tailored to the needs of these particular industries, our solutions are different from one-size-fits-all performance management and compensation suites such as enterprise incentive management (EIM) and sales performance management (SPM) solutions. VUE Software’s solutions allow companies to manage strategic incentive plans, automate producer administration and organize complex data and contractor policies, resulting in greater administrative efficiency and improved sales performance. For more information about VUE Software, please call 1.877.4.VUESOFT or visit www.vuesoftware.com.
Media Contact:
Stephanie Castro
954-419-1008 x101
4800 Lyons Technology Parkway, Suite 4
Coconut Creek, FL 33073
CSSI® and VUE Software® are registered trademarks of Computer Solutions & Software International, Inc. All other registered trademarks or service marks belong to their respective companies.
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Introducing: Producer Insights
One of the most valuable assets possessed by an insurance company is its producer channel. Whether you are an insurance carrier or large agency or MGA, brokers and agents are the lifeblood of your policy sales. You probably already know that incentive programs can influence performance. But do you know which incentives agents like best, or what kind of programs they wish you offered?... click here for the full blog post
Thursday, March 18, 2010
Life Insurance Industry Changes Highlight the Importance of IT
Change over time is commonplace in any industry. The insurance industry in particular finds itself subject to changes that greatly impact business as usual. Regulations, soft markets, and evolving technologies all take their toll on insurance business processes... click here for the full blog post
Wednesday, March 3, 2010
Takeaways from Microsoft’s February Blue2Blue Roundtable
As part of its Health Plan Industry partner program, Microsoft hosts a bi-monthly roundtable presentation and discussion session on areas of interest to Blues plans. For February’s presentation, Microsoft invited BlueCross Blue Shield of Vermont (BCBSVT) to share how they were able to better manage marketing campaigns and lead generation after integrating VUE Compensation Management with Dynamics CRM using VUE IncentivePoint... click here for the full blog post
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